Mercy Super is a not-for-profit superannuation fund with 12,000 members and $700 million in assets under management.
It is offered exclusively to employees of the Mater Hospital in Brisbane and other employees associated with Mercy Partners.
Mercer financial services business leader Ben Walsh said Mercer is looking forward to supporting Mercy Super in “building their capabilities to communicate and engage with their members in a tailored and meaningful way and to improve the experience and outcomes for members.”
“Our top priority in superannuation administration is delivering the highest standard of customer service to members,” he said.
“We provide best-practice administration by ensuring transparency of delivery against service standards and reporting on a broad range of issues,” he added.
The transition to Mercer by Mercy Super will be finalised by 1 April 2014.