In a statement, Link Group said it had secured a five-year extension to its existing contract with building and construction industry fund BUSSQ.
The administration giant said it had won the extended contract due to its “continued commitment to market leading technology that improves BUSSQ members’ experiences through ease of operability and multi-channel communications while still protecting the integrity of member data”.
BUSSQ chief executive Damian Wills said the tender process had been well fought and the group was impressed with Link’s philosophy of continuing to evolve the member experience.
“We ran an extremely competitive and comprehensive tender which reconfirmed that Link Group was the best partner for our organisation and our members. The quality of Link Group’s technology and enthusiasm of the Link Group team to continually evolve and improve the interface for our members has made us extremely confident in our extension,” Mr Wills said.
“As Australians become increasingly invested in their super, we are excited for what the next five years of our partnership brings to our members.”
Link Group retirement and super solutions CEO Dee McGrath said the group was delighted to have been reappointed by BUSSQ.
“BUSSQ’s commitment to ‘making the difficult easy’ is a direct alignment to our values and services,” she said.
“BUSSQ has a fantastic performance record, and the ability to showcase fund performance alongside projected savings amounts will be a continued comfort to all of its members. We look forward to working with BUSSQ to continually innovate on the member experience.
“The length of reappointment is also testament to the continued commitment of our retirement and superannuation solutions team, who continually strive to improve our technological and service offering to the benefit of all of our clients.”