Westpac facing class action for allegedly short-changing members

By Eliot Hastie
 — 1 minute read

Westpac has received a class action against two of its subsidiary companies in the latest legal action against the big bank.

The latest class action, filed by Slater and Gordon, is against Westpac’s subsidiary companies BT Funds Management and Westpac Life Insurance Services. 

The action relates to aspects of BTFM’s BT Super for Life cash investment option with the damages sought by the claim unspecified at the time. 


Slater and Gordon filed the class action on behalf of superannuation members who were allegedly short-changed by the bank’s super funds and is the third class action to be filed by the law firm as part of their Get Your Super Back campaign.

The case alleges BT was short-changing its members who invested in the super for life cash-only option by investing through Westpac Life and allowing it to earn substantial fees for providing no valuable service. 

It is alleged that BT, rather than directly investing funds, chose to use Westpac Life as an intermediary who then invested the money in an externally managed cash fund. 

Slater and Gordon's special counsel Nathan Rapoport said Westpac Life was given discretion about the rates that it would pass on to members and at times kept almost half of the returns. 

“Superannuation members trusted BT with their retirement savings, but instead of seeking the best returns available for members, it appears BT chose to line the pockets of another entity in the Westpac group at the expense of its members,” Mr Rapoport said. 

Mr Rapoport said Westpac Life achieved reasonable returns on money, but the arrangement meant they kept most of the benefit for itself. 

“We believe Westpac Life provided no service that could justify it retaining such a large part of the returns generated from members’ money, and we want the difference paid back to members.”

Both BT Funds Management and Westpac Life Insurance Services said they would be defending the claims.

The legal action is the latest against the bank who is also fighting off a Maurice Blackburn class action in relation to alleged breaches of responsible lending obligations under the Consumer Credit Protection Act. 

Westpac recently did have a win as ASIC’s case against the bank over lending laws was dismissed by the Federal Court in August.


Westpac facing class action for allegedly short-changing members
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