Suzi Leung has been announced as Zurich Life & Investment’s new chief claims officer having worked as chief operations officer for Zurich General Insurance since January 2021.
Ms Leung previously worked in several claims and operational roles within Zurich Australia, Switzerland and North America over the last decade.
“Suzi is an experienced executive and will bring with her a continued focus on empowering her team to deliver exceptional experiences to our customers, and a deep understanding of the Zurich business having been with the group for more than a decade.”
“I look forward to continuing my journey at Zurich and will maintain our best in market claims philosophy by approaching each claim with care and empathy,” Ms Leung said.
“This is especially important as we migrate our OnePath retail claims onto ClaimVantage.”