NAB has announced plans to roll out new accounting services and products, in an effort to deepen existing relationships with accounting clients and attract new prospects.
This growth strategy mirrors NAB’s moves in healthcare and agriculture. For example, NAB’s healthcare division includes products and support services for healthcare businesses related to insurance, investment and practice management.
“What we’ve recognised is that, across all industries, the expectations of customers and consumers is to be more focused on the needs of specific industries,” Brett Moore, NAB general manager of professional services, specialised banking, told InvestorDaily sister site Accountants Daily.
“It’s about having those who understand that, who are connected to the industry, and can deliver products and services to meet the needs of those industry verticals. We’ve done it in health and agriculture, it seems like the natural opportunity now to do that in accounting.”
Mr Moore was specifically hired to build NAB’s presence and product line in the accounting market at the beginning of the year. He noted the disruption accountants are facing right now with technology and competition – market factors that are being worked into the bank’s strategy.
Banks themselves are also facing market disruptors in accounting, particularly on the loan front, with the rise of alternative lenders. A KPMG study, released earlier this month, showed Australia is the second largest alternative finance market in Asia-Pacific.
