Acurity, the superannuation software IRESS acquired when it bought Financial Synergy in September 2016, has been updated with additional self-services.
IRESS said the new features will allow members to initiate and complete queries about their superannuation from multiple devices.
A number of benefit payments will now be processed and completed online, and Acurity has also strengthened its member identification process, said IRESS.
The new update also addresses the “several hundred” superannuation amendments in the 2017 federal budget, said IRESS.
IRESS general manager of superannuation Jeff Hall said, “Acurity 17 delivers on our goal to continue to personalise the member experience across all service channels, including online, through call centres and using the Acurity mobile app.
“That experience is underpinned by the most advanced level of straight through processing functionality delivered to date.
“We are currently focused on further initiatives for the Acurity platform including further integration between Acurity and XPLAN.
“An integrated platform and member interface will provide superannuation funds with the ability to design and implement a range of digital advice options, best suited to support the changing retirement investment goals of members throughout their lifetime.”
