Software provider Decimal has announced a partnership with Mercer that will see its Eqilize robo-advice technology rolled out across the superannuation funds managed by the consultancy firm.
The company said the deal would allow more than two million Australians to access the robo-advice platform as part of Mercer's move to further engage customers with financial advice.
Mercer chief customer officer Cambell Holt said “technology is key to engaging customers who currently don’t seek financial advice” and that this partnership would play a central role in the company's own ambitions.
“Digital advice isn't about digitising traditional advice. The industry has an opportunity to start from a blank slate given most customers aren't familiar with current advice models,” he said.
“Mercer has invested heavily in technology to deliver seamless customer service and an optimal super experience. We’re continually focused on helping our super administration clients to deliver better service and member engagement.”
“Decimal’s experience delivering solutions to market coupled with Mercer’s reach across the superannuation sector are set to be a formidable combination when it comes to digital advice. At the end of the day, Mercer’s purpose is to create better lives - providing easy access to digital advice will contribute to that,” Mr Holt said.
Decimal chief executive Nic Pollock said it was an exciting milestone in the success of Eqilize, which has gained considerable market traction since its release in mid-2016.
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