Thomson Reuters improves communication platform

— 1 minute read

Thomson Reuters has unveiled new compliance controls in its instant messaging service.

Users of Thomson Reuters Eikon Messenger can now initiate bilateral chats that are both secure and compliant, Thomson Reuters said in a statement.

Thomson Reuters global head of collaboration services Yvette Jackson said: “Thomson Reuters connects and powers the global financial community with the principles of trust, openness and innovation.”


“Our bilateral chat and other compliance services mean customers can be sure they know the counterparties they are dealing with, and makes it easier for our clients to do business whilst maintaining the highest standards of compliance,” Ms Jackson said.

Bilateral chat participants are screened against a Thomson Reuters database of organisations which record parent entities, subsidiaries, joint ventures and affiliates.

“This helps restrict conversations to individuals from no more than two organisations,” the statement said.

“The structure of organisations in the database is constantly maintained by Thomson Reuters, thus eliminating the need for customers to invest in expensive and time-consuming counterparty validation exercises.

“The new bilateral chat controls work in conjunction with Eikon Messenger’s suite of active compliance tools, including features for keyword blocking, disclaimers and policy enforcement.

“Together, these features will help all users of Eikon Messenger communicate with confidence and do business more easily,” the statement concluded.

Thomson Reuters Eikon Messenger provides users with access to a community of over 210,000 financial professionals. 


Thomson Reuters improves communication platform
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