The $60 billion industry fund has announced that it will bring its general advice services in-house to “connect with members more effectively”.
The new team will be formed within Rest’s advice and education team – which currently sits within the employer and industry engagement group – and will provide phone-based general advice services to Rest members.
“We believe that financial advice is key to helping our members achieve their personal best retirement outcomes, and we are focused on reaching more of them with this support,” said Deb Potts, group executive for employer and industry engagement.
“Providing general advice in house will build our internal capabilities and help us connect more of our members with the full range of advice and information we offer…This team will support our members according to their needs, whether it’s providing them with information, directing them to our online tools, or booking them in for a session with our personal advice team.”
The new internal general advice team will commence in July 2021. Meanwhile, Rest has created a number of new roles designed to “deepen engagement with employers” and grow the fund’s employer base in the corporate sector.
How efficiently Australia prepares for climate change could have the potential to either catapult or arrest the economy, the super fund gian...
Super funds are in a tug of war between member and regulatory pressure for climate action and the government’s latest move clamping down o...