ING-owned dealer group Millennium3 has three key goals for 2008 – to improve adviser numbers, boost profits and drive productivity.
No large acquisitions are planned for the next 12 months, Millennium3 joint managing director Barry Martin told InvestorDaily.
Growth will be driven by new strategic alliances and the expansion of existing business referral partnerships.
Millennium3, the nation’s sixth largest dealer group by adviser numbers, will concentrate on introducing processes and technology to increase financial planners’ client facing time.
The Brisbane-based licensee’s newly appointed national manager of life risk Marcus O’Sullivan has improved adviser productivity by helping with complex cases.
O’Sullivan helps advisers in the event of an insurance claim and negotiates terms with life offices on their behalf in cases of policy loadings and exclusions, Martin said.
In a recent trauma claim O’Sullivan pre-empted all the information that the life office would request and had the case processed in 48 hours.
Millennium3 is piloting its own administration system designed to streamline processes in both financial planning and risk specialist practices. The system is yet unnamed and a release date has not been determined.
The dealer group has 517 planners in 248 practices with $4.2 billion in funds under advice.
