Mental health a concern for financial services

By Reporter
 — 1 minute read

Almost half of those working in the financial services industry have left a job due to a stressful work environment, according to new data from workplace mental health organisation SuperFriend.

The organisation’s Financial and Insurance Services Industry Profile report found 44 per cent of people working within the financial services industry have left a job due to its poor mental health environment.

Additionally, 47 per cent of staff within financial services experience ‘ongoing stress’ from their job, a figure 9 per cent higher than the national average.


SuperFriend chief executive Margo Lydon said financial services staff faced mental health pressure from the competitive nature of the industry and the common dealings with customers enduring difficult circumstances of their own, such as the death of a family member or a redundancy.

However, Ms Lydon added that many employers “have made great improvements to their culture and workplace” by investing in mental health awareness programs and prevention initiatives.

“Employers stand to benefit from improving the mental health of their workplace, with bottom line benefits including greater productivity, talent retention and long-term cost savings,” Ms Lydon said.

“Particularly with financial services businesses, there is a need for greater focus on preventative measures such as, mental health policies, training for managers and staff, flexible work arrangements and recognition programs which can help to prevent issues from developing in the first place.”


The must-attend event for financial advisers is back in 2022: the ESG Summit, coming to Sydney and Melbourne in February. Walk away with vital knowledge on a number of key ESG areas to help you make informed ESG strategy decisions and to better communicate and integrate the growing ESG space to clients. Visit the website to secure your place.


Mental health a concern for financial services
Superfriend, Margo Lydon, mental health, workplace mental health, workplace health
ID logo


related articles

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.