Life insurer TAL has announced the appointment of a “specialist advisory board” to provide guidance on medical treatments and review medical definitions for members’ policies.
In a statement, the company said that the appointment of the board will “strengthen TAL’s medical capability”.
“The role of the specialist advisory board is to ensure that TAL stays at the forefront of medical thinking for the benefit of our customers and partners,” said TAL chief executive and managing director Brett Clark.
“As TAL’s independent expert advisory service, the board will share updates on medical advancements and clinical protocols to ensure that TAL’s approach to product, underwriting and claims reflects the latest medical best practice.”
According to the statement, the current board covers cardiology, respiratory conditions, neurology, neuropsychology, psychiatry, oncology, endocrinology and infectious diseases.
TAL general manager for health services Sally Phillips said that the persons chosen for the board were all experienced in the fields “most relevant to life insurance and customer health”.
“The Specialist Advisory Board is a crucial element of our medical due diligence and governance model,” the GM said.
“Working with research specialists will also enable TAL to be involved in cutting-edge research. This additional capability will boost our ability to continue understanding, managing and supporting the mental, physical and financial health of our customers.”