A former CommInsure head of life product and strategy has joined TAL in the newly created position of general manager for health services.
In a statement issued today, TAL said Sally Phillips would join the insurer in the newly created general manager of health services position.
Prior to her time at CommInsure, Ms Phillips spent two years at Macquarie Life as head of the underwriting, claims and insurance proposition and nearly six years at Macquarie Group as head of underwriting and claims.
TAL chief operating officer Justin Delaney said Ms Phillips' appointment was part of the insurer's commitment to the long-term health and wellbeing of its customers.
"We aim to improve the complete customer experience through improved medical and health capabilities – from improved insight and competencies of medical definitions in product design to enhanced customer rehabilitation and broader customer wellness initiatives," Mr Delaney said.
"Creating new customer experiences is essential and we need to have future-facing thinking; evolving our health services is core to that proposition. To drive these initiatives, we have appointed Dr Sally Phillips in a newly created role as GM for Health Services."
Ms Phillips will be responsible for TAL's health services proposition and will work with multiple business teams, including innovation, marketing and distribution, to support the development of the firm's existing proposition, and will focus on new market developments, TAL said.
Vertically integrated wealth management businesses will be dismantled in light of damning evidence uncovered by the royal commission, accord...
The latest figures from APRA indicate that the customer-owned banks are outpacing the broader banking sector, says the Customer Owned Bankin...
Epoch chief executive Bill Priest has warned investors that no one would win in the US-China trade war. ...