Virgin Money Australia has appointed Mercer to provide customer and administration services to its superannuation fund.
A joint statement by Mercer and Virgin Money said the two firms have entered into a "long-term strategic partnership".
Virgin Money chief executive Greg Boyle said: “We are very excited about the potential for disruption given the convergence of wealth and banking in this market.”
“Combined with our reputation for providing superior customer experience, Mercer’s innovative approach and services will help us deliver a distinctive superannuation offer to Australians that is based on simplicity and ease,” Mr Boyle said.
Virgin Money is Mercer’s first new client to adopt its upgraded customer and administration platform, the statement said.
Mercer managing director and pacific market leader, Ben Walsh, said the firm looks forward to “enabling” Virgin Money’s success.
“This is the perfect time for Virgin Money to work with us, as we have significantly invested in our business to challenge the traditional role of a superannuation partner,” Mr Walsh said.
“Virgin Super customers will also benefit directly from our new mobile first experience,” he said.
Mercer will commence services for Virgin Money's super fund from the end of 2015.
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