Hannah Oakhill has joined Citi Australia as its new head of retail banking and wealth management, moving across from BT where she led its distribution and customer experience for the direct wealth business.
Ms Oakhill has over 20 years’ experience in financial services and has also previously held roles at Westpac and Macquarie.
“I am thrilled to welcome Hannah to our business, where she will lead our retail bank and wealth functions as we enter a crucial stage in our transition to NAB,” CEO of Citi Australia’s consumer bank, Alan Machet, said.
“I worked with Hannah during my time at Macquarie and Westpac and know her to be a people-first leader who focuses on delivery and strives for business outperformance.
“Hannah’s appointment signals the commitment both Citi and NAB have to our successful transition and continued business growth, and Hannah will play a key role in our success as we navigate our new business operating environment.”
Ms Oakhill added: “I am delighted to be joining such a strong performing business, which is underpinned by a widely held customer-first approach.
“I am looking forward to working with NAB on the transition of the Citi retail banking and wealth management businesses and will be heavily focused on the customer migration strategy and supporting the team as they move across into NAB.”