AMP has announced the appointment of AMP Bank’s new managing director as it looks to execute on its three-year turnaround strategy.
Sean O'Malley will lead AMP Bank permanently after taking the position in an acting capacity in February. He will be responsible for delivering on the AMP Bank growth strategy and will report to AMP Australia chief executive Scott Hartley.
“Sean is a highly respected leader and I’m very pleased we’ve been able to appoint someone of his calibre to lead AMP Bank, and to ensure we continue to deliver high quality products and services to our bank customers,” Mr Hartley said.
“We have ambitious growth plans for the Bank, and with his proven mix of strategic and operational expertise Sean is the right person for the job.”
AMP welcomed Mr O'Malley’s “deep and broad experience” at AMP, with roles including director of contact centres and operations transformation “with a focus on transforming the customer experience”. He was also a director of AMP Direct, where he was responsible for designing the organisational structure and operating model of the company’s direct to client advice model.
He joined AMP Bank as director of technology and operations in 2016, with a focus on leading capability and technology enhancements across the bank while delivering the Future AMP Bank technology modernisation program.
“I’m looking forward to working with the team to continue to deliver great outcomes to AMP Bank’s growing customer base and the many brokers we partner with,” Mr O'Malley said.
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