Specialist retirement funding provider Household Capital has expanded its team, filling a newly created role leading its customer operations.
Jay Sewell has taken the position, joining Household Capital from UK-based home equity funding provider Age Partnership.
Mr Sewell held the role of head of retirement funding for eight years, during which time he oversaw the business grow to take a 28 per cent share of the UK market.
In his new job, Mr Sewell will lead Household Capital’s customer operations to support distribution and work closely with the technology, credit and customer service teams.
Household Capital reported the UK equity release market is significantly more developed than its Australian equivalent. In 2019, nearly £4 billion of housing equity was accessed by older home owners.
Earlier this year, UK equity release product provider Legal & General took a stake in Household Capital, saying it saw Australia as a market with lots of potential.
Household Capital chief executive Josh Funder commented: “With superannuation and investment portfolios decimated, and dividends and term deposits at all-time lows, Australian retirees need help to fund their retirement.
“Jay comes to Household Capital having been a leader in building a 600-strong business and his team was awarded the ‘number one net promoter’ score across UK financial services companies; we look forward to learning from his insights and working with Jay to deliver quality retirement funding solutions to our customers as the business grows.”
A number of industry experts sit on the board of Household Capital, including former federal minister of superannuation Nick Sherry, who is the company’s chair.
Sarah Simpkins is a journalist at Momentum Media, reporting primarily on banking, financial services and wealth.
Prior to joining the team in 2018, Sarah worked in trade media and produced stories for a current affairs program on community radio.
You can contact her on [email protected].
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