MLC Life Insurance has appointed Sarv Girn, who is currently chief information officer at the Reserve Bank of Australia (RBA), to the newly created position of chief innovation and transformation officer.
MLC announced RBA chief information officer Sarv Girn will join the life insurer’s leadership team in May and be responsible for delivering the firm’s $400-million “transformation program” that will see digital and process infrastructure upgraded across the group, retail and bancassurer channels.
Prior to his role at RBA where he has served since 2012, he was group general manager at Westpac from 2008 to 2011, and, before that, held senior roles at the Commonwealth Bank of Australia, including chief technology officer and chief information security officer, over a span of seven years.
In his new position, Mr Girn will report to chief executive David Hackett, who said the firm had an “unwavering commitment” to being a market leader in technology and innovation.
“This means giving customers a simpler, faster and more enjoyable experience when they purchase and use life insurance, supported by world-class technology.
“Attracting talent like Sarv, who has such extensive financial services experience in digital innovation and customer platforms, will help cement our leadership in these areas,” Mr Hackett said.
Commenting on his own appointment, Mr Girn said he was “thrilled” to join MLC Life Insurance and drive its transformation program.
“This Australian icon is committed to bringing life insurance into the digital age with the investments they are making in people, technology, innovation and processes,” he said.
“I’m honoured to be able to play a part in driving Australia’s life insurance industry forward in service of customers.”