The Federal government has announced former Howard cabinet minister Helen Coonan will chair the one-stop shop dispute resolution body the Australian Financial Complaints Authority (AFCA).
A statement from Minister for Revenue and Financial Services Kelly O’Dwyer’s office has revealed former Howard government cabinet minister, and minister for revenue and assistant treasurer Helen Coonan has been appointed to the role.
After stepping back from politics in 2011, she took up corporate positions and has served on numerous boards, and started her own consultancy in 2013, with Samsung, Quantium and Allegis Partners among her clients.
She is currently chair of Supervised Investments Australia, Place Management NSW (formerly Sydney Harbour Foreshore Authority), co-chair of GRACosway (formerly Government Relations Australia Advisory), as well as director, non-executive director and members of various other company boards.
Commenting on the appointment, Ms O’Dwyer said: “Helen Coonan will bring a wealth of expertise and experience to her position as AFCA Chair.
“Ms Coonan has experience in the law, business, financial services and dispute resolution,” she said.
During her time in Parliament, she “demonstrated deep knowledge and understanding of the financial services sector and the issues faced by consumers of financial products and services,” Ms O’Dwyer said.
Ms O’Dwyer will seek to have AFCA authorised by 15 March and said she intends to make more board appointments following authorisation.
“AFCA will start receiving disputes no later than 1 November 2018,” the statement said.
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