MLC's MasterKey platform could face a revamp by the third quarter of this year.
MLC's MasterKey platform could face a revamp by the third quarter of this year, following the completion of a national adviser forum over the coming months.
"We've already started work around what the areas are that we can improve on in the product offering and the service offering of MasterKey. We've also started some engagement with advisers," MLC MasterKey general manager Dean Thomas said.
"I've got my leadership team working through some of those options in the next couple of weeks so I really hope to be presenting out to the market what the new MasterKey looks like in terms of features, offerings and service by September at the latest."
Since his appointment two months ago, Thomas said his main focus for the platform was about re-engaging with MLC's dealer groups, which included Godfrey Pembroke, Apogee, Garvan and NAB Financial Planning, as well as independent financial advisers.
"For me the key for MasterKey is to re-engage with the adviser base and with the external markets around what MasterKey is and how it can actually be utilised with advisers for their clients," he said.
"So essentially it's a national forum that brings the biggest writers to the table to allow us to discuss with them our strategies around the products and allow them to provide feedback on where they would like to see the product move."
Thomas would not be drawn on any particular strategies he had in mind for the platform.
"I haven't had a chance to go out and discuss this with advisers yet, so I'm not sure if it's the appropriate time to be laying out my core strategies at the moment," he said.
However, he signalled there was a huge opportunity to continue with work that had already begun in developing implemented investment solutions, not only in the accumulation phase, but also the retirement phase.
He would not say whether further appointments to the MasterKey team were in the pipeline.
The two non-consecutive alphabetic letters encountered most often last week caused more controversy than the underlying policy they represented, Wouter Klijn writes.... read more »
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